Shipping policy

1. Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods

  • We offer Standard and Expedited shipping options.
  • Shipping rates and estimated delivery times will be displayed at checkout.

3. Shipping Regions

  • We currently ship across India (Pan-India).
  • If your location is not listed, please contact us for assistance.

4. Shipping Costs

  • Shipping charges are calculated based on the weight of your order and the selected shipping method.
  • Free shipping may be offered for orders above a certain value. Ongoing promotions will be communicated on our website.

5. Tracking Information

  • Once your order has been shipped, you will receive a confirmation email with a tracking number.
  • You can track your shipment using the link provided in the email.

6. Delivery Times

  • Standard Shipping: Estimated delivery within 5–7 business days.
  • Expedited Shipping: Estimated delivery within up to 7 business days.

7. Delivery Delays

While we make every effort to deliver on time, unforeseen circumstances (such as weather conditions, courier delays, or regional restrictions) may affect delivery.

In very rare cases of natural disasters or extreme emergencies, our courier partners may require additional time. We assure you that your order will still be delivered within 30 days in such situations. We kindly ask for your cooperation and patience — our team will always be here to help you.

8. Delivery Address

  • Customers are responsible for providing an accurate and complete delivery address.
  • Incorrect or incomplete addresses may result in delays, failed delivery, or additional charges for reshipment.

9. Shipping Confirmation

  • A shipping confirmation email will be sent once your order has been dispatched.
  • Please check your inbox and spam/junk folder for this notification.

10. Returns Due to Non-Delivery

  • If an order is returned to us due to non-delivery (e.g., incorrect address, refusal by customer), the reshipment cost will be borne by the customer.

11. Contact Information

For shipping-related queries, reach out to us at:
📧 official@tinytrails.co.in
📞 +91 94204 67452

Note: This Shipping & Delivery Policy is subject to change. Please review the latest version available on our website.

🙏 Thank you for choosing Tiny Trails!